
Expert articles


Integrate PDM and CCMS systems to publish documents perfectly adapted to products
Wouldn’t it be great if you could deliver information products perfectly tailored to your product through a highly automated process? Your customers would get more relevant information, and you could save time and money. Citec has built a SPECO (Specific Engine Configuration) solution that allows for publishing product-specific manuals from a common source based on a Bill of Materials (BOM) integration. Read More

Six points about customer satisfaction
According to common definitions, customer satisfaction is used to measure how products or services meet or surpass a customers expectations. Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve businesses. Read More
